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A realm manages a set of users, credentials, roles, and groups. A user belongs to and logs into a realm. Realms are isolated from one another and can only manage and authenticate the users that they control.

Cloud-IAM plan's limits are soft limits. When one of your deployment reach its plan limits (e.g. maximum number of user), our team will be notified and will contact you to talk about what to do next : either remove users or realms or upgrade to a bigger subscription plan. We never stop our customer deployments without multiple prior notice.

Users are entities that are able to log into your system. They can have attributes associated with themselves like email, username, address, phone number, and birth day. They can be assigned group membership and have specific roles assigned to them.
The maximum users for all realms is a plan limit that varies between subscription's plan. This figure the total user count in Keycloak deployments. It sums the number of active and inactive users managed in Keycloak in every realms.

Batch CSV import is available through support requests. For advanced use-case (e.g. custom authentication setup that you want to migrate to Keycloak) we advice our customer to implement and upload a custom extension (jar).

Cloud-IAM provides out-of-the box a Keycloak custom extension that seamlessly migrate — without down-time — users between two Keycloak setup.

Use Cloud-IAM to deploy your Keycloak clusters to one of these Cloud Providers: Google Cloud Platform (Americas, Europe, Asia Pacific), Amazon AWS (North and South America, Europe, Middle East, Africa, Asia Pacific), and Scaleway (Europe). 

Everything! Subscribe to a dedicated plan (starting with Roaring Rabbit plan) to fully customize your Keycloak, domain name.

Yes we do support Active Directory (AD) and LDAP as user storage provider and you can also configure user federation through your Keycloak console.

Yes just like with ADFS you will have to expose your LDAP / Active Directory over interne however we provide the IP list of your deployed Keycloak cluster nodes so you will be able to only authorize them to connect.
Custom plans also have a VPC peering option.

For every dedicated hosting subscription, users are safely stored into highly available and continuously backed up PostgreSQL databases.

Yes, Cloud-IAM is fully GDPR compliant and can easily execute a data processor agreement with your company if needed.

No we don't and you should not.

Cloud-IAM customers can configure an SMTP server inside Keycloak administration console in order to send emails. It's completely self-service.

All tools that automates Keycloak configuration management between production and other environments (e.g. Staging) are available against Cloud-IAM deployments. We recommend the use of terraform.

Once you upload or update an existing extension through our dashboard, it triggers a cluster upgrade.
It's your responsibility to first test (automatically or not) the custom extension on a non-production environment, you can create others Keycloak deployment from Cloud-IAM dashboard and API.

Cloud-IAM hosting scales automatically to handle millions of concurrent visits. All plans serve requests through premium network.

Cloud-IAM is monitored 24/7. Answers to security questions are available on our security page. Our highly scalable infrastructure brings us 100% uptime since Cloud-IAM first steps back in 2018. Unbeaten. Our operation team breathe only to keep that way.

Yes, your subscription can be canceled anytime. Please email us from your subscription email account at support@cloud-iam.com, we will assist you with the cancelation.

For every dedicated hosting subscription, Cloud-IAM provide dumps of the dedicated PostgreSQL database that you can safely reimport into your own database. Account's password are of course hashed and will work on your own Keycloak setup. No vendor lock-in!

Yes, no matter the plan get ouf of the box a full access to Keycloak REST API.

Cloud-IAM is a team of more than 30 engineers dedicated to hosting, managing and tuning Keycloak Clusters and JVM based software. Every member of our team do consulting and training from simple authentication use-case to advanced authorizations setup.

Yes, Cloud-IAM launched in late 2018. We're profitable, privately owned, and in this for the long-haul. Since our first day we've helped thousands of developers deploy their Keycloak clusters. Rest assured it is not going anywhere. You can expect our products to be always on your side and help you along the way as you build and grow your business.